Thailand proposes refunds if hotels fail to make good on advertising
Room rates, booking conditions and advertising promises would become part of binding contracts with guests under a proposed Thai law aimed at strengthening protections for travelers.
Room rates, booking conditions and advertising promises would become part of binding contracts with guests under a proposed Thai law aimed at strengthening protections for travelers.
- Verified destination updates for international visitors
- Real-time practical travel and transport details
- Book airport transfers and eSIM in advance for a smooth trip in Vietnam.
The Thai government said on Sept. 29 that the draft would allow guests to cancel bookings or end their stays if accommodation providers fail to deliver what they advertise.
The cabinet has approved the 98-section draft in principle. As of an Oct. 20 cabinet update, it was under legal review by the Council of State, Bangkok Biz News reported.
The proposal would also prohibit unfair booking terms, including those allowing operators to change or cancel contracts unilaterally, limit their liability for breaches, or require guests to waive their rights in advance.
The cabinet has approved the draft in principle, Thai Public Broadcasting Service reported.
Book airport transfers and eSIM in advance for a smooth trip in Vietnam.
Source reference: VnExpress International