Airlines hit by self-service check-in kiosk outage at Singapore Changi airport
Some self-service check-in kiosks at Singapore's Changi Airport suffered a temporary outage on Monday morning, preventing passengers from checking in independently or printing boarding passes.
Some self-service check-in kiosks at Singapore's Changi Airport suffered a temporary outage on Monday morning, preventing passengers from checking in independently or printing boarding passes.
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Changi Airport Group (CAG) said the disruption began at around 8:30 a.m. due to a global outage affecting Advance Passenger Processing systems, The Straits Times reported.
The issue forced some airlines to handle check-in procedures manually, CAG said, adding that other airports had also been affected.
The disruption lasted at least two-and-a-half hours, with check-in services returning to normal at around 11 a.m.
During the outage, Changi Airport ground staff provided assistance to airlines and passengers, CAG added.
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Source reference: VnExpress International